It’s important to know that support is available, even if services seem busy at the moment due to COVID. Here is a list of information, advice and one-to-one assistance aimed at helping you, especially during this challenging time.

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If you feel that your mental health is at breaking point, for instance if you are having suicidal thoughts, are self-harming or have thought about self-harming, it’s important to tell someone, such as a trusted adult or health professional.

If you cannot wait to see your GP and feel you cannot cope or keep yourself safe, contact one of the organisations below to get immediate support.

Crisis helplines

Mental Health Crisis Helpline – Surrey and Borders Partnership NHS Foundation Trust

The Mental Health Crisis Helpline provides 24-hour mental health advice and support for residents of Surrey and North East Hampshire. The service is available for all ages, including children aged from six, young people and their families/carers who are in crisis.

  • Tel: 0800 915 4644
  • Available: 24 hours a day, 365 days a year
  • Website: www.sabp.nhs.uk

Childline

A free, confidential service for anyone under 19 in the UK where you can talk about anything, anytime. You can contact them via email, telephone or a 1-2-1 online chat. Please note that the night-time service is often busy and sessions may only last up to 15 minutes.

HOPELINE247 – PAPYRUS Prevention of Young Suicide

PAPYRUS is a UK-wide charity that offers free, confidential support through HOPELINE247. It is available for young people under 35 who may be struggling with thoughts of suicide, or anyone worried about a young person feeling suicidal.

Samaritans

A listening service providing support to anyone in emotional distress, struggling to cope, at risk of suicide or for those who are worried about someone else. You can call from any phone for free or you can email them; please note it may take several days to receive a response by email.

Shout 85258

The UK’s first and only free, confidential and anonymous text messaging support service for anyone in the UK who is really struggling to cope. Whether you are feeling overwhelmed, lonely or suicidal, Shout’s trained volunteers are ready to listen at any time and texts won’t show on your phone bill.

IN AN EMERGENCY

If your life, or someone else’s life, is at risk, please dial 999 for the ambulance, police, fire brigade or other emergency services, 24/7.

The 999 emergency number covers all of the UK and is free. It should only be used in cases where there is an immediate threat to someone’s safety – including if someone is at risk of suicide.

If you urgently need medical help or advice but it is not life-threatening, call 111 or go to 111.nhs.uk.